[TIMELESS SATCHEL BAG: This structured top handle made from long-lasting pebble leather with a rich finish is roomy enough for everyday essentials and beyond SIGNATURE DETAILS: This bag features two handles adjustable detachable shoulder strap & a magnetic snap flap closure. The inside features two pockets one zip pocket cell phone pocket & a key hook. Dimensions are 11.5" L x 5" W x 9.5" H. Strap drop length is 10" LONG-LASTING MATERIALS: Crafted from textured pebble leather which is known to withstand the demands of your everyday life. This traditional Tuscan-tanned cowhide hails from Italy and is full-grain embossed & milled with a soft-to-the-touch hand feel CARING FOR YOUR BAG: Clean with a cotton cloth slightly dampened with distilled water and a mild bar soap applied in a circular motion. Repeat with water only to ensure no residual soap remains and allow the leather to dry completely PASSION FOR PERFECTION: At Dooney & Bourke our passion for craftsmanship sets us apart. Our passion for detail shines through in every aspect of our business from our hand-perfected old-world crafting techniques to the finest finishing touches]
We typically process and ship orders within 1 week, with shipping costs calculated at checkout based on your location and selected method. Free shipping is available for orders over $50, depending on the promotion. Once your order ships, you will receive a confirmation email with a tracking number to monitor your package’s status. Standard shipping usually takes 5-7 business days, while express options are available for faster delivery. If you need to change your shipping address after placing an order, please contact us as soon as possible. In case of lost or stolen packages, we recommend reaching out to the carrier first, but our support team is happy to assist. For returns, we accept items within 1 week, provided they are unused and in their original packaging. Refunds are processed within 3-5 business days after we receive and inspect the returned item. Exchanges are also available if you need a different size or variant of a product. If you have any questions about shipping or returns, feel free to contact our support team.